Most questions that land here are not about the flying. They are about paperwork, timing, or a fleet that behaved differently on site than it did in rehearsal. Pick the route that matches what you are stuck on, and check the response window before you send anything urgent.
Best for Part 101 submissions, site surveys, and anything with an attachment. Send the venue address, fleet size, and your show date so the reply does not start with three questions.
Reply within one working day
Phone
Use this when a link drops, a launch corridor changes, or a client moves the schedule. Keep the call short and have your ground station log open.
Mon to Sat, 08:00 to 18:00 SAST
Post
For signed agreements, insurance certificates, and anything a venue needs on paper rather than in an inbox.
9728 Kelebogile Walk Suite 032
Gordonberg, LP 9688
Allow five working days
Before you write in, the FAQ covers the questions we answer most often: fleet sizing, wind limits, battery rotation, and what a pre-flight checklist should contain.
Support desk / stay in touch
Most of what goes wrong on a drone display is not the flying. It is the paperwork filed late, the channel chosen without a scan, or a battery rotation that looked fine on the spreadsheet. We write those parts down after every gig, including the ones we would rather forget.
Leave your email and you will get new posts as they go up: Skybrush sequence breakdowns, CAA Part 101 checklists for South African sites, RF notes from crowded venues, and cost comparisons against pyro. No schedule, no filler. If a month passes without a real show behind it, nothing lands in your inbox.
One email per published post. Unsubscribe from any message.
Prefer to write directly? Reach the desk at info@yourdroneshow.com or call 023-128-5679. Post goes to 9728 Kelebogile Walk Suite 032, Gordonberg, LP 9688.
Support Desk
Most of what lands in our inbox is either a planning question, a paperwork question, or a fleet question that needs a second pair of eyes. Below is how to reach the right person, when someone is actually at the desk, and what to have ready before you write.
9728 Kelebogile Walk Suite 032
Gordonberg, LP 9688
Courier deliveries for demo units and spare props are signed for at the front desk during desk hours only.
Phone: 023-128-5679
Email: info@yourdroneshow.com
For show-night issues, call rather than email. If we are on site, the phone is with the ground station operator.
Monday to Friday, 09:00 to 17:00
Saturday, 10:00 to 13:00
Outside those hours we are usually flying, travelling between venues, or charging batteries. Replies come the next working morning.